Terms and Conditions

  1. AutoAssist is a concierge service that will facilitate great car-related discounts and benefits, and which will engage and collate the services and/or products of external providers where applicable.
  2. The services and/or products are subject to change without prior notice given to members.
  3. There is no charge for the basic AutoAssist membership.
  4. AutoAssist exists to only assist and facilitate the transaction where possible on behalf of its member. Any payment for the services rendered by any of the service and/or product providers thereafter is solely for the account of that member.
  5. Should you wish to introduce a friend or family member to receive these great free benefits, please contact us with their details and we will gladly contact them to offer our services.
  6. As a member you are not limited to the number of vehicles as part of the AutoAssist Club.
  7. Use of the benefits is limited to the terms and conditions of each of the individual service and/or product providers.
  8. AutoAssist does not extend any warranty whatsoever, over the services and/or products rendered by its associated service/ product provider. This information is available, upon request, directly from each service and/or product provider.
  9. By being an AutoAssist member, you hereby opt-in to receive communication and marketing material from AutoAssist and/or its associated partners in either a telephonic or electronic format.
  10. Members can redeem their benefits by contacting AutoAssist or the service provider through the details provided.
  11. Members accept that we do not have to and may at our sole discretion decide not to act on any member requests.
  12. By joining AutoAssist as a listed member you hereby confirm that you have the necessary locus standi (legal capacity) to enter into a services agreement with AutoAssist.
  13. Membership and services are for private individuals only.
  14. As a member, you hereby indemnify AutoAssist against any loss, damage, claims, costs, loss of savings or revenue and/or any other liability which may arise in respect of any assistance or information rendered and/or supplied to the member.
  15. As a member you hereby confirm that you choose to utilise these services at your own initiative and risk.
  16. For financial services requests and in line with the Consumer Protection Act No 68 of 2008 (CPA) and/or the National Credit Act No 34 of 2005 (NCA), the member agrees to mandate AutoAssist, and/or their registered service providers, to engage with the Authorised Financial Service and Credit Provider/s to obtain the information required for the processing of a member’s application.
  17. For financial services requests and in line with the Consumer Protection Act No 68 of 2008 (CPA) and/or the National Credit Act No 34 of 2005 (NCA), the member agrees to mandate AutoAssist, and/or their registered service providers, to engage with the registered credit bureaus’ to obtain the information required for the processing of a member’s application.
  18. Members agree that they will let AutoAssist know in writing of any changes to their personal or vehicle related details to ensure optimum service.
  19. Membership is at AutoAssist’s sole discretion.
  20. AutoAssist reserves its right to cancel a member’s membership at any time by way of written notice to that member.
  21. Members can request termination of the membership at any time.
  22. As an AutoAssist member you further confirm that you have read, understood and accepted the aforementioned AutoAssist terms and conditions.